Last Updated: March 2026
Introduction
RID Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our educational services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using RID Academy, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
We collect information in various ways when you interact with our Site and services:
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number
- Practice Information: Dental practice name, location, practice type
- Communication Data: Messages you send us through our contact form or email
- Account Information: If you create an account, login credentials and profile information
- Payment Information: For course purchases, payment information processed securely through third-party payment processors
1.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources
- Device Information: Browser type, operating system, IP address, device identifiers
- Location Information: General geographic location based on IP address (not precise)
- Cookie Data: Information from cookies and similar tracking technologies
1.3 Google Analytics
We use Google Analytics (Google ID: G-YB2QDRNZ1D) to analyze website traffic and user behavior. Google Analytics collects anonymized information about your visits, including pages viewed, time on site, and traffic sources. For more information about Google Analytics privacy practices, visit Google's Privacy Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver educational content and services you request
- To send you educational emails and course materials
- To respond to your inquiries and customer support requests
- To improve our Site, services, and user experience
- To analyze website usage patterns and trends
- To send marketing communications (with your consent)
- To comply with legal obligations and enforce our Terms of Service
- To prevent fraud and protect the security of our Site
3. Third-Party Services
Our Site uses third-party services that may collect information about you:
3.1 Google Fonts
We use Google Fonts to deliver typography. Google may collect information about your access to our Site. Review Google's Privacy Policy for details.
3.2 Google Analytics
As mentioned above, we use Google Analytics to analyze user behavior. You can opt-out by using Google Analytics Opt-out Browser Add-on.
3.3 Email Service Providers
We may use email marketing platforms (e.g., ConvertKit, Mailchimp) to send educational content and communications. These providers have their own privacy policies governing data handling.
3.4 Payment Processors
If you purchase courses, payment information is processed through secure third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card numbers. Payment processors handle payment data according to their privacy policies.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Track usage to improve our services
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track marketing campaign effectiveness
Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can also opt-out of Google Analytics tracking as described above.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. CCPA and GDPR Compliance
6.1 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information collected from you
- Right to opt-out of the sale of your personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
6.2 General Data Protection Regulation (GDPR)
If you are located in the European Union, you have the following rights under GDPR:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
We process personal data based on your consent, contractual necessity, legitimate interests, or compliance with legal obligations.
7. Your Rights and Choices
7.1 Email Communications
You can opt-out of marketing emails by clicking the "Unsubscribe" link at the bottom of any marketing email. You may continue to receive transactional emails (e.g., course access, password resets) even if you opt-out of marketing emails.
7.2 Data Deletion
You may request deletion of your personal data by contacting us at info@rid.academy. We will process your request within 30 days, except where we are required to retain data for legal compliance.
7.3 Data Access
You can request a copy of the personal information we hold about you by contacting us.
7.4 Do Not Track
Some browsers include a Do Not Track feature. Our Site currently does not respond to Do Not Track signals, but you can use other tools to control data collection as described above.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally:
- Contact information and account data are retained while your account is active
- Marketing communication preferences are retained until you unsubscribe
- Analytics data is retained for a limited period (typically 26 months)
- Payment records are retained for accounting and legal compliance purposes
9. Children's Privacy
Our Site and services are intended for adults (individuals 18 years or older). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Site, you consent to the transfer of your information to countries outside your country of residence.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our Site after changes become effective constitutes your acceptance of the updated Privacy Policy.