Three Tips to Significantly Increase Your Conversion Rate

In this episode of the Less Insurance Dependence Podcast, co-hosts Gary Takacs and Naren Arulrajah discuss “Three Tips to Significantly Increase Your Conversion Rate.” They define conversion rate as the percentage of new patient calls resulting in booked appointments, sharing benchmarks, and grading scales for assessment. Highlighting the importance of tracking and training, they stress the need for recording and reviewing calls to identify improvement areas.

• 00:01:32 – Thriving Dentist Live Summit Successfully Building and Growing a Dental Practice in 2025. March 5th, 2025 at 7PM – 9:10 PM ET
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• 00:03:06 – Three Tips to Significantly Increase Your Conversion Rate
• 00:06:57 – I’m only getting 12 new patients a month, but my goal is 35. That’s roughly a third of my target. Should I consider running Google paid ads to reach my goal?
• 00:15:05 – Don’t just process the call, find a way to connect with them somehow.

What you really want is for your team to ask the questions because when you’re asking questions, you’re in control.

If you do not record your calls, listen to them, and use that information in a very positive, constructive way, you will have no idea how your phones are answered.