Strategies to Get Your Team Members On Board When Resigning from PPO Plans

In this episode of the Less Insurance Dependence Podcast, Naren and Gary discuss strategies to get team members on board when resigning from PPO plans. They emphasize that dentistry is a team sport, and the success of a practice depends on the entire team being aligned. Gary shares his 43 years of experience and explains that having the team’s support is crucial when transitioning away from insurance dependence. They talk about the importance of communicating the benefits of the change to team members, such as the potential for higher pay, a better work-life balance, and improved patient relationships. Gary provides specific strategies, including providing training on new verbal skills, reassuring team members about job security, and reminding them of the positive impact the change will have on patients.

• 00:00:50 – Introduction to the episode
• 00:01:28 – Quick announcement about the upcoming Master Class
• 00:03:17 – Jumps into the topic
• 00:04:18 – A team sport
• 00:06:09 – Strategies to get your team members onboard 
• 00:00:40 – Why a patient gets upset with insurance companies
• 00:09:46 – Why patients stay and value you
• 00:11:00 – Heads-up conversation 
• 00:16:05 – Patient-centred team members

Learn more about the Masterclass

Reviewed by

Naren Arulrajah

CEO & Founder, Ekwa Marketing

Naren Arulrajah is the CEO and Founder of Ekwa Marketing, a 300-person dental marketing agency that has helped hundreds of practices grow through SEO, reputation management, and digital strategy. A published author of three books on dental marketing, contributor to Dentistry IQ, co-host of the Thriving Dentist Show and the Less Insurance Dependence Podcast, and a member of the Academy of Dental Management Consultants. He has spent 19 years focused exclusively on helping dental practices succeed online.